An Hour Well Spent: 4 Steps to Customer Service Success

Event Information

06 March 2018
8:00am - 9:30am

Doncaster Racecourse
Leger Way
Doncaster
DN2 6BB

Event Details

Paige Simpson
01302 640 106
psimpson@doncaster-chamber.co.uk

Members: FREE
Non Members: 15.00 excl VAT


This event is sponsored by

24logo.png

FreshThinkingLogo.jpg

Gavin Scott of Loaf Training will be joining us to deliver this memorable event on how to achieve Customer Service Success.

Gavin is an associate member of the Professional Speakers Association; his seminars are the perfect combination of thought leadership, theory, insight, humour and anecdote. Each is crafted specifically for the audience, guaranteed to make people really stop and think.

This one hour session will provide you with an overview of the current customer service landscape, how it has changed over the years and what this means for your business. 

Customers are less trusting these days as a result of various significant events that have taken place. This decrease in trust has increased the challenge of providing customers a great experience, but don’t worry! You can overcome this challenge with the speed and ability to resolve their queries quickly.

There are four key steps that you can adopt to help you to overcome this challenge; at this interactive and informative event Gavin will provide you with an overview of what these steps are, along with handy hints and tips of how you can implement them into your organisation.

Still wondering why you should attend? Here's what previous An Hour Well Spent attendees have said about the event...

 

  • "The duration of the event was perfect. Timing at the beginning of the day is great"
  • "Enjoyed it, thank you!"
  • "Definitely a morning well spent!"
  • "A great opportunity to network"

Delegates will have the opportunity to network over a beverage before the presentation.

 


Click here to view the Terms and Conditions of Booking

Share this page

If you believe someone you know may benefit from the information on this page, please feel free to share it by clicking on the share links below.

Share Event

 

Solutions For Business

 

Follow us on Linked InFollow us on twitterFollow us on FacebookFollow us on YouTube

British Chamber of CommerceBusiness Doncaser Branding.jpg© Doncaster Chamber
Doncaster Chamber of Commerce and Enterprise is a membership organisation representing the Doncaster business community
A company limited by Guarantee. Registered in England 368978. Memorandum & Articles of Association.

Website Development and Online Marketing by Keane Creative